Refund Policy

This policy covers the products currently visible in the code: a Pro subscription at €49.99 per month, a Business subscription at €120 per month and a €10 one-time report. The amount, currency, any taxes and features shown in Stripe Checkout before payment prevail over demonstration or seed values.

Subscriptions are created in `subscription` mode through Stripe Checkout and may renew until cancelled or expired according to the terms shown by Stripe. The repository contains no billing portal or self-service cancellation route. To request cancellation or report a renewal, email [email protected] promptly with the account email and subscription identifier if available.

A report is digital content or analysis unlocked after payment confirmation. Delivery or access may depend on the Stripe webhook and technical synchronisation. Report access problems, duplicate charges, unauthorised payments or obvious errors to [email protected] with transaction information.

Where a consumer has a statutory withdrawal right, the applicable period and exceptions must be respected. For digital content or services started immediately, loss of the right may require a prior express request and a specific acknowledgement. The observed checkout does not implement a separate collection of that acknowledgement; MarketBase therefore does not present a general waiver as established. Business customers may be subject to a different regime.

A request is assessed under applicable law, payment status, service delivery, defect, duplicate charge, technical error or fraud. Nothing on this page limits a mandatory consumer right. The absence of an automatic refund promise does not permit refusal of a legally valid request.

Email [email protected] with the account email, product, date, amount, Stripe identifier or payment intent if available, reason and requested remedy. Never send a full card number or authentication secret. A request may be verified before processing.

Stripe processes payment and may apply its own dispute, refund or verification mechanisms. MarketBase does not access complete payment methods in the observed code. MarketBase subscriptions and reports must not be confused with Stripe Connect data from a listed business.

The repository contains no credits, trial, coupon, promotion, customer portal, blanket no-refund rule or automated refund workflow. These features are not promised by this policy.